Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days within the Continental U.S. Total delivery time is 6 to 11 business days from your order date. Every shipment includes tracking so you can follow your delivery progress.

Yes, we offer free shipping on most orders within the Continental U.S. (excludes AK/HI). There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on destination and package size. Please see our Shipping Policy for full details.

We stand behind our products and want you to be completely satisfied with your purchase. If something is not right, please contact our team within the return window outlined on our Returns page. We will guide you through the process and work to find the best solution for your situation.

We understand that choosing the right massage chair is a personal decision. If you would like to explore a different model, reach out to our team and we will walk you through the exchange process, including any differences in pricing or features between models.

Before purchasing, consider the space you have available, the number of people who will use it, and your preferred heating technology. Our product pages include detailed specifications on dimensions, power requirements, and heater types. If you need help deciding, our team is happy to discuss your needs over email or phone.

Each cold plunge comes with detailed care instructions specific to its filtration and cooling system. General best practices include regular water changes, keeping the unit covered when not in use, and following the manufacturer's maintenance schedule. Our support team can answer specific care questions anytime.

Sales tax, if applicable, is calculated and displayed at checkout.